Getting Into Your Account
We do not run a separate login page just for Kawartha Downs. Everything flows through the single Great Canadian Rewards Member Portal at gcrewards.com/login. One portal covers all 12 Ontario destinations that sit under Great Canadian Entertainment, including every Shorelines site. So when someone already uses an account from Shorelines Casino Peterborough or Belleville, the same username and password will work at the Fraserville property without any extra registration.
To sign in, a player needs an active Great Canadian Rewards account, plus the email address or member ID connected to that profile. The portal works through any modern browser on a laptop, desktop or smartphone. After logging in, the main dashboard shows the point balance, current tier, and personal profile information. It is handy to look at this before heading over to the slot floor.
Signing In Step by Step
- Open gcrewards.com/login in your usual browser.
- Enter the email address that is on file with the Great Canadian Rewards account.
- Type the password into the password field carefully.
- Click the “Sign In” button to move ahead.
- Once inside, check the dashboard for updated points and tier status.
- If the password does not work, use the “Forgot Password” link shown on the login screen and follow the instructions in the email.
- After confirming identity by that reset email, choose a new password, save it, then go back to the main login page.
- Sign in again with the updated details to restore full access.
There is also the mobile app, which gives another way into the same account. It is available on both iOS and Android and looks very similar to the web version in terms of layout and functions. When a guest is already on the slot floor at Kawartha Downs, the app becomes more than a portal: it also lets them use cardless play. No plastic loyalty card in the pocket, no card forgotten at home, which in day-to-day use is simply more convenient.
Cardless Play and What It Actually Means on the Floor
Cardless play runs at all 12 Ontario Great Canadian destinations, and Kawartha Downs is part of that. Once a member signs into the app, they can connect their account to a slot machine directly on the floor. No card needs to be inserted - the app and the machine talk to each other, and points start to accrue in the background in real time. It is the sort of feature that feels minor on paper but ends up used constantly after the first few visits.
| Feature | Detail |
|---|---|
| Member Portal URL | gcrewards.com/login |
| Mobile App Platforms | iOS and Android |
| Cardless Play | Available at all 12 Ontario Great Canadian destinations |
| Loyalty Program | Great Canadian Rewards |
| Venue Phone | 705-939-2400 |
| Toll-Free Contact | 1-833-678-0880 |
Points earned on the Kawartha Downs floor push the same tier levels as any other Great Canadian property in Ontario. Everything is tied to one unified account, not a handful of venue-specific balances. So if someone splits their gaming time between different Shorelines locations, there is no need to juggle separate totals or track them manually. All points end up in the same place inside Great Canadian Rewards.
If a question comes up that the portal or the app does not answer, contact is fairly simple. The venue is reachable directly at 705-939-2400 for local calls. Broader account questions can go through [email protected]. Staff at the on-site Player’s Lounge and Bar can step in as well, especially if the issue is with a physical loyalty card or with redeeming points during a visit.
Creating a New Account
Registering for Great Canadian Rewards is straightforward, either through the site or in the app. From gcrewards.com or within the mobile app, look for the registration or “Join” section. After that, the steps run in a simple sequence.
- Enter a valid email address, full legal name, and date of birth, so we can confirm the 19+ requirement under Ontario law.
- Create a strong password, type it again to confirm there are no typos.
- Submit the registration form and then check the email inbox for a verification message.
- Open that message and click on the confirmation link to fully activate the new account.
- Go back to gcrewards.com/login and sign in using the newly created credentials.
- When arriving at the Kawartha Downs gaming floor, present the member ID or open the app and link the account to a slot machine.
- As soon as the account is linked to play, loyalty points start to accumulate.
Some guests prefer to do everything in person. New members can sign up directly at Shorelines Slots at Kawartha Downs with help from a staff member. In that case, the team completes the registration and can print a physical loyalty card right away. The outcome stays the same either way: a single Great Canadian Rewards account that later works through the online portal and app.
There is one small practical note we always point out. If registration happens online at home, it is much smoother to finish the email verification before heading over to the casino. Standing on the gaming floor and waiting for a confirmation email to arrive is possible, but it is not the most relaxed way to start a visit.
